Guest: Good evening, I have a reservation for a room tonight.
Front desk: Great, could I please have your name and ID?Guest: My name is John Smith and here is my passport.Front desk: Thank you, Mr. Smith. We have you booked for a standard room, is that correct?Guest: Yes, thats right.Front desk: Excellent. Your room is located on the third floor and the elevator is just to your right. Heres your keycard and a map of the hotel. Would you like any assistance with your luggage?Guest: No, thank you. I can manage it myself.Front desk: Alright. Just a quick reminder that checkout is at 11am tomorrow morning. Enjoy your stay and if you need anything, please dont hesitate to let us know.Guest: Thank you very much.